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Cant see Web updates

I have made some updates to our website and I cant see them while connected to the companys internal network. But if connected outside of the network I can see them. This just started to happen. Any one have any suggestions?

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23 Comments(s)

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@criterion9Oct 06.2009 — Have you tried clearing your cache? It is possible also that somewhere between your computer and the server on the network there is a proxy that is serving cached files instead of fresh ones.
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@Aaron_HairstonauthorOct 06.2009 — Where would I check for the proxy to clear the cache? This started happen when I changed Hosting companies, but when I told them about the issue they said they didnt know.
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@Aaron_HairstonauthorOct 06.2009 — It workes just fine externaly. We dont have any web blockers or proxys.
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@criterion9Oct 06.2009 — Does this just happen on your computer or is it many computers? Is it possible that your network is using a caching server between you and the host? Did you try pressing ctrl+f5 in your browser to clear your local computer cache?
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@Aaron_HairstonauthorOct 06.2009 — It happens to all of the computers on the network. We do not have a caching server. Yes I have tried ctrl+f5 to clear local cache.
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@svidgenOct 06.2009 — As far as I can imagine, there are three issues which could cause different groups of people to be seeing different content from the "same" URL.
[LIST=1]
  • [*][B]You've actually got multiple sites running.[/B] It's possible that someone accidentally set the public site as the "development" site, and that the "live" site needs to have some sort of publish script run to show the most recent changes. And of course, if each group accessing the "same" site from different URLs, that's a good indication to check your server configuration for this particular issue ...

  • [*][B]Caching[/B]: It can happen at just about any point on the request line. Check your server configuration, application configuration, routing/switching equipment configurations, and client (browser) configurations.

  • [*]Your application was written to display certain content conditionally. Check your application fow if neither of the other two options yeild a solution.

  • [/LIST]


    If you need more detailed suggestions, we'll need a good amount of details regarding your site (server software, possibly network configuration, server-side scripting language and framework--if any).
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    @Aaron_HairstonauthorOct 06.2009 — www.criinc.org is the site. The site is built in frontpage and is hosted by godaddy.com. I have checked everywhere I can think of on the server but nothing has changed. Please let me know what you need to know for the detailed suggestions I need to get this fixed. Thanks
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    @svidgenOct 06.2009 — Interesting ... I got the impression that this site was hosted inside the network.

    You're using the same URL for site access form inside and outside the network?
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    @svidgenOct 06.2009 — When you run a host/nslookup on your criinc.org from within the network, do you see the same IP address as when this is run on an external PC?

    [B]IS[/B] there any IP-conditional server-side code?
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    @Aaron_HairstonauthorOct 06.2009 — no its different
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    @svidgenOct 06.2009 —  no its different [/QUOTE]
    Different IP addresses???
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    @Aaron_HairstonauthorOct 06.2009 — yeah, internal has an internal ip and external has external ip
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    @svidgenOct 06.2009 — oh ... i meant ...

    ... if you open up a terminal on a local PC and one outside the network and run something like [B]nslookup criinc.org[/B] on each, do you get the same IP address?

    You ought to. But, if you don't, we can stop brainstorming and let your ISP continue with that ...
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    @Aaron_HairstonauthorOct 06.2009 — run, cmd right? i get the same local pc gets a local IP and the external has my ISP IP
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    @svidgenOct 06.2009 — I'm not sure what you're saying ...

    On an "internal" PC ...

    Run [B]cmd[/B]

    Run [B]nslookup criinc.org[/B]

    Tell me what the last non-blank line of output says.
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    @Aaron_HairstonauthorOct 06.2009 — it gives me

    addresses: (internal IP), (internal IP), (internal IP)
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    @svidgenOct 06.2009 — Gotcha.

    That would be your problem then. You've got 3 internal servers that are standing in as proxies or caches.
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    @Aaron_HairstonauthorOct 06.2009 — how did that happen and how do i fix it?
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    @svidgenOct 06.2009 — Good question.
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    @Aaron_HairstonauthorOct 07.2009 — Any one have an answer, to how to fix this?
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    @Aaron_HairstonauthorOct 07.2009 — All set I had to change my www A record to point to the correct ip.
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    @Aaron_HairstonauthorOct 07.2009 — Thanks for your help!!!
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