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Hi
I have had a script running on my site for 3 months which has now apparently stopped working! Can anyone shed any light on the possibilities?
Without rehashing all of the code involved, this should work as follows:
Online entry form for a running race is written in html – standard form using various fields and checkboxes to complete. The relevant data is posted to php file1 which does a bit of parsing and error checking and if all the required fields have been completed, displays the entered data in a short table for the entrant to check.
If all is ok and the entrant clicks the button, the data is then posted to php file2 which processes the data into a mail message using a modified script based on chfeedback.php 2.04 which is a wizard generated feedback form (quite extensively modified). The entry details are then mailed to me in a comma separated format and the entrant is then linked to a payment page.
All has worked well (there has been an odd glitch but nothing major) for almost 3 months. The last successful mailing of the form data was on Wednesday 15th March. On the 16th there were 5 forms completed as evidenced by payments made but I didn’t receive any of them.
I’ve done various test forms myself and regererated a very short feedback form script to test and nothing comes through at all. There are no php error messages at any stage.
It appears to me that the problem probably lies with my hosting company due to the sudden cessation of mailing from the scripts coupled with the fact that entrants are successfully making it to the payment page. However, I can’t get them to accept this and they sasy that php is working fine on their severs (they have sent me their phpinfo() file output but it’s fairly meaningless to me)
Has anyone come across this sort of situation before? Is it symptomatic of a server/hosting error or some sort?
If it will help I can post the php file2 (the one that does the mailing) although it’s not very tidy as it’s my first efforts with php and, as I say, it’s based on a wizard produced script. Is there a method to post php code or just cut and paste into this box?
Any assistance greatly appreciated!! This is driving me mad. I’ve had to go back to an old cgi script to get the job done, but I can’t parse, error check or format the entry data using it as I didn’t write the script and I don’t understand the coding.
Many thanks for your time if you’ve managed to read this far!!