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Domain Name Change — what to do!?!

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May 10.2005

Need some advice. Our company has changed it’s name and, of course, we obtained a new DNS. We’ve been sending emails to our customers under our old DNS for some time now. We are scared to death to change our emails (From address) to our new DNS figuring a lot of customers will see us as “junk” mail. One option will be to send emails to our customers preparing them for our name change and to request they add us to their “safe” list. Is there any other way to switch our emails to a new DNS without potentially losing customers? ?

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3 Comments(s) ↴

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@raniMay 10.2005 — As far as i know, unless your new DNS will be reported to the new company as belongs to a spammer, they shouldn't see your emails in their junk mail box.

Cheers
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@David_HarrisonMay 10.2005 — Well speaking personally, all emails that get sent to me from people not on my contact list goes straight into the junk folder, I know a few people that do the same as me.

I think your best bet would be to send out an email to all your clients telling them about the switch and give them a months notice or something like that.
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@Keiron_GraffieMay 10.2005 — opt 1 ?

opt 2 temp update web & tell name change

reroute: money.com = //money.cnn.com ~ cgk1959@cgk1959= ______@______

or

  • * keep cgk1959@cgk1959 open temp

  • * customer em _____@______ & cgk1959@cgk1959

    *after > % use _    __    ____@_______ shutdown cgk1959@cgk1959
    • ×

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