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Mailgun PHP

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Jul 30.2016

I currently have a shared server loaded with CPanel which works great but emails are getting dropped so I seeked a solution (was recommended Mailgun) but from reading their documentation on the installation my understanding is root access to the server is required to install certain modules such as Composer which is used to install the Mailgun PHP libraries.

Is this correct? Or can one just drag and drop libraries in to my servers directories or is root access mandatory?
Switching to a VPS will cost me about 4x as much as I am currently paying now, especially since I have to purchase a CPanel license (other free options such as webmin are too complex and I dont have the time to learn them at the moment). I dont mind paying more for the VPS and CPanel licensing, the most important thing now is finding a solution to the dropped emails.

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@ginerjmJul 30.2016 — When you stated "I currently have a shared server" did you mean YOU actually HAVE the server, or that you are being hosted (by someone) on a shared server? If someone is doing a bad job of hosting you, I'd move. Either that or get them to address this email problem.
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@speerauthorJul 30.2016 — Being hosted on a shared server by provider. I have a 9/10 on mail-tester.com and the server ip isnt blacklisted anywhere. Even if I got 10/10 on my mail rating, can I really be 100% sure that my mail will reach a customer even if I switched to a different provider? I need to make sure it does so I am willing to have a third-party like Mailgun relay mail for me.
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@ginerjmJul 31.2016 — I do believe that if you are on a typical shared-hosting service that you will not be granted the permissions to handle your own email processes. For one thing - whether you are running it or the host is, you are still susceptible to the same IP issues that crop up on a shared host. And of course the same outage possibilities of that hosting company. And the extra work on your part to ensure that security is maintained and updates are performed and blah, blah, blah.

Going back to your original post - you said "emails are getting dropped". Just how many here - one a week? One percent? Five percent? And is it YOU that is experiencing the 'drop', or your clients? Are you losing outgoing messages (not getting to where they are supposed to go) or incoming messages that you only find out about later on?

I really doubt that you will be able to do your own mail handling, but if so, just realize the work involved. It's one thing to start using a better php mail interface (PHPMailer perhaps) but a whole nother thing to (try and) run a mail server (for lack of a better term).
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@NogDogJul 31.2016 — You could probably install/run composer locally, run it to load all the necessary libraries, and then copy the results up to your web server once you've tested it and gotten everything to work.

Or you could just write your own code to access their API directly instead of via their software, if it's too difficult to install. ?
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@speerauthorJul 31.2016 — I managed to set up Sparkpost for forwarding my emails and have been able to get all the parameters working for mail-tester such as DMARC and DKIM so thats good news. I use a mail client (eM client) and change the SMTP to Sparkpost so they're only sending my mail for me, people that receive my mail mail it directly back to my server and the cycle continues. I have yet to do mail marketing since setting up but I will do one shortly and cross my fingers I get a better response this time.

In regards to how many dropped emails, only about 10-20% of people would reply to my email replies (normally 70-85%) since switching from a normal hotmail email account to my server email for sending emails.
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@ginerjmJul 31.2016 — You're saying that only 20% would reply to mails that you sent to them using your host's tools? That's outrageous if it's truly a mail problem and not just a choice by them. Assuming that it is not the user's choice (since you had good response using Hotmail) what does your host have to say about this?
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@speerauthorJul 31.2016 — You're saying that only 20% would reply to mails that you sent to them using your host's tools? That's outrageous if it's truly a mail problem and not just a choice by them. Assuming that it is not the user's choice (since you had good response using Hotmail) what does your host have to say about this?[/QUOTE]

They havent helped much, talked with them a lot of they would basically reset DKIM for 24 hours then restart it saying it would work (it wouldnt). I have it working now but I am not sure if its because of PostSpark or not.

If I have 10/10 on mail-tester.com for verification of my email,( its DKIM, headers, SPF, blah, blah, blah ) for both my providers email server and when I use PostSpark, does it matter which one I use?

Would using Postspark provide and deliverability benefit over my host providers email server if they both have the same rank?
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