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Form causing crashes on IE

On the website I take care of we’ve gotten a report of someone who’s browser crashes when they click on a field to fill out their info. They’re using IE v6 and only have this trouble with the canadian site form. They said on the US site (We have two) they were able to fill out the form without any trouble.

Both forms are identical and I can’t replicate this crashing and have never heard about it before this, and we’ve been running the website for 6-7 months now.

Is it possible this really is a problem on our side or does the problem lie with the user?

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2 Comments(s)

Copy linkTweet thisAlerts:
@_Aerospace_Eng_Nov 23.2006 — I'm going to go with the problem being on your side but without a link or code not much we can do now is there?
Copy linkTweet thisAlerts:
@EbolaauthorNov 23.2006 — [CODE]<form method="POST" action="./processDownload.php">
<p><b><font face="Arial, Helvetica, sans-serif" size="+1">Personal Information</font></b></p>
</font><table border="0" cellpadding="0" style="border-collapse: collapse" width="100%">
<tr>
<td width="17%" align="right"><font face="Verdana"><b><label for="Name">Name:&nbsp;</label></b></font></td>

<td width="83%"><font face="Verdana"><input type="text" name="Name" id="Name" size="31"></font></td>
</tr>
<tr>
<td width="17%" align="right"><font face="Verdana"><b><label for="Company">Company:&nbsp;</label></b></font></td>
<td width="83%"><font face="Verdana"><input type="text" name="Company" id="Company" size="31"></font></td>
</tr>
<tr>
<td width="17%" align="right"><font face="Verdana"><b><label for="address1">Address:&nbsp;</label></b></font></td>

<td width="83%"><font face="Verdana"><input type="text" name="address1"id="address1" size="31"></font></td>
</tr>
<tr>
<td width="17%" align="right"><font face="Verdana"><b><label for="addre2">Address 2:&nbsp;</label></b></font></td>
<td width="83%"><font face="Verdana"><input type="text" name="addre2" id="addre2" size="31"></font></td>
</tr>
<tr>
<td width="17%" align="right"><font face="Verdana"><b><label for="City">City: &nbsp;</label></b></font></td>

<td width="83%"><font face="Verdana"><input type="text" name="City" id="City" size="31"></font></td>
</tr>
<tr>
<td width="17%" align="right"><font face="Verdana"><b><label for="state">State:&nbsp;</label></b></font></td>
<td width="83%"><font face="Verdana"><input type="text" name="state" id="state" size="22"></font></td>
</tr>
<tr>
<td width="17%" align="right"><font face="Verdana"><b><label for="zipcode">Zip:&nbsp;</label></b></font></td>

<td width="83%"><font face="Verdana"><input type="text" name="zipcode" id="zipcode" size="13"></font></td>
</tr>
<tr>
<td width="17%" align="right"><font face="Verdana"><b><label for="Email">Email:&nbsp;</label></b></font></td>
<td width="83%"><font face="Verdana"><input type="text" name="Email" id="Email" size="60"></font></td>
</tr>
<tr>
<td width="17%" align="right"><font face="Verdana"><b><label for="Phone">Phone:&nbsp;</label></b></font></td>

<td width="83%"><font face="Verdana"><input type="text" name="Phone" id="Phone" size="27"></font></td>
</tr>
<tr>
<td width="17%" align="right"><font face="Verdana"><b><label for="Product">Product:&nbsp;</label></b></font></td>
<td width="83%"><font face="Verdana"><select name="Product" id="Product">
<option selected>Premier CD/DVD Creator</option>
<option>Universal Reader IGT</option>
<option>Premier Predictor Pro</option>

<option>Ultimate Talking Dictionary</option>
<option>E-Text Reader</option>
<option>PDF Magic</option>
<option>Text To Audio</option>
<option>Scan and View</option>
<option>Talking Word Processor</option>

<option>Talking Calculator</option>
<option>Text Cloner Pro</option>
<option>Scan and Read</option>
<option>Complete Reading System</option>
<option>Universal Reader</option>
<option>Universal Reader Plus</option>

<option>Talking Checkbook</option>
</select></font></td>
</tr>
</table><font face="Verdana">
<p style="height: 4">
<input type="submit" value="Submit" name="B1"><input type="reset" value="Reset" name="B2"></p><br>
</form>[/CODE]


There's the code there.
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